Fe999 treats the protection of your personal information as its highest priority. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure. Please read it carefully before using the platform.
Every transaction and data transfer on fe999 is secured with 256-bit SSL encryption. Your information cannot be intercepted or stolen.
Your personal information is never sold or exchanged with any third party. fe999 is fully committed to your privacy.
Collected data is used solely for specific purposes — account management, payment processing, and legal compliance.
You have the right to view, correct, and delete the information we hold about you. You can submit a request at any time through our support team.
Fe999 uses cookies to improve its services. You can manage cookies through your browser settings, though some features may become limited as a result.
You will be notified in advance of any changes to the Privacy Policy. The effective date of any change will always be stated on this page.
Important: By registering on fe999 or continuing to use the platform, you are considered to have accepted all terms of this Privacy Policy. If you have any questions, please contact our support team.
Fe999 is a popular online gaming and betting platform in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy ("Policy") describes how fe999 collects, stores, uses, and protects your personal information.
This Privacy Policy applies to fe999's website (fe999.app), mobile application, and all associated services. By creating an account, logging in, or using any service on the platform, you are considered to have accepted this Policy.
We follow international data protection standards and always prioritize your interests. If you have any concerns about fe999's Privacy Policy, our support team is always ready to help.
Fe999 collects two types of information — data you provide directly and data collected automatically while you use the platform. See the table below for details:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identification Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Communication & Security |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Device Information | IP address, device ID, browser | Security & Service Improvement |
| Gaming Information | Betting history, win/loss records | Service Management & Responsible Gaming |
| Usage Patterns | Login time, features used | Platform Improvement & Personalization |
Please Note: fe999 never stores your full bank account number or card details directly. Payment information is handled in encrypted form through trusted payment providers.
Fe999 collects your information in several ways. It is important that you have a clear understanding of each method:
Automatic Collection: When you visit fe999.app, our servers automatically record your IP address, browser type, operating system, and time spent on the platform. This is used to improve our service quality.
Fe999 uses your information only for specific, legitimate purposes. Your data is never used for unnecessary or unauthorized activities. The primary purposes are:
Marketing Communications: fe999 does not send marketing messages without your consent. During registration, you will have the option to separately opt in to marketing emails or SMS. You can unsubscribe at any time.
Fe999 does not sell or rent your personal information to any third party. However, certain information may be shared in the following limited circumstances:
Contractual Obligations: All third parties with whom data is shared are bound by strict data protection agreements with fe999. They may only use the data for the specified purpose and are not permitted to share it with anyone else.
Fe999 uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser that help the platform recognize you.
Cookie Control: You can disable non-essential cookies at any time through your browser settings. However, some fe999 features may function in a limited capacity as a result.
Fe999 uses industry-standard security technologies and processes to protect your information. Our security framework operates on the following levels:
Retention periods depend on the type of data and applicable legal requirements. Records may generally be kept for up to 5 years after account closure for compliance purposes.
In the Event of a Data Breach: In the event of a data security breach, fe999 will notify affected users as promptly as possible in accordance with applicable law and take the necessary protective measures.
Fe999 respects your data rights. You have the following rights:
The right to know and view what information is stored about you.
The right to request correction of inaccurate or outdated information.
The right to request deletion of your data under certain circumstances.
The right to object to the use of your data for specific purposes.
The right to request your personal data in a structured format.
The right to withdraw consent to marketing communications at any time.
How to Exercise Your Rights: To exercise any of the above rights, please email the fe999 support team. We will endeavor to respond to your request within 30 business days.
Fe999 is strictly for adults aged 18 and above. We do not knowingly collect any information from minors.
Fe999 is intended for users aged 18 and above only. Gaming can be addictive — please play responsibly and within your limits.
Fe999 reserves the right to update this Privacy Policy in part or in full at any time. When changes are made, we follow these steps:
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact the fe999 support team. We generally aim to respond within 24–48 hours.
Support Email: — Our support team is available 24/7.